If you need Customer Service, please call 1-800-922-0504 during the following hours: Mon-Sat 8:30am - 5:30pm (EST). Or, if you prefer, simply e-mail us at customerservice@ladygrace.com and we will respond to you very promptly.

If writing to our company, please address your piece to our new address at: Lady Grace, 5 Commonwealth Ave. Unit 1, Woburn, MA 01801. (Mail that was sent to our old PO Box 128 address in Malden will be forwarded to us.)

You can place your order anytime by ordering via our website or calling us at 1-800-922-0504.

You can fax your order toll-free by dialing 1-800-437-9123.

You can check order status at any time by viewing your account information on our homepage. You can also check by calling us during our normal customer service hours.

We utilize a call center to take our calls during non-customer service hours; they can take your order but any questions about order status or any product questions need to be directed to our customer service department during normal cusotmer service hours.